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CI&T’s latest research examines how Financial Services, Telecommunications, and Retail organizations are leveraging AI to modernize legacy systems. Analyzing over 35,000 digital conversations, the report identifies key drivers, barriers, and strategies shaping adoption.
Key insights include:
- Sector-specific drivers: Compliance and CX in financial services; network simplification in telco; hyper-personalization and supply chain efficiency in retail.
- Common challenges: Skills gaps, technical complexity, and data security slow adoption across sectors.
- Modernization strategies: CI&T’s AI-first methodology and adaptive delivery teams accelerates transitions, reduces risk, and transforms legacy systems into strategic advantages.
Get actionable insights for leaders seeking to harness AI for smarter, faster, and more resilient legacy modernization.
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