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For health plans seeking to support members during one of life’s most complex health journeys, virtual subspecialty expertise can help simultaneously improve quality, experience, and financial performance.
In this insightful case study, learn how a leading national health insurer enhanced cancer care access, member outcomes, and experience – while delivering measurable ROI. Take an exciting look at their virtual cancer concierge service where members receive expedited guidance from top oncology specialists, helping to confirm diagnoses and optimize treatment plans. We explore:
- How to identify eligible members using claims data
- Engagement strategies that leverage more personalized outreach
- Selecting the right partnerships to ensure members have access to expert cancer specialists for individualized care throughout their cancer journey
- Why virtual cancer programs matter for increasing member satisfaction and delivering the best diagnosis and treatment
- And more
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